The AVAYA IDS Win application aims at the deployment in small and medium-sized enterprises. The software has a modular setup and can be expanded according to custom requirements.
The connection charges can be tracked to the various in-house departments according to the caller-pays principle. You can even compile individual reports or break these down by cost centre, project, and private use. Moreover, the IDS Win application is helpful when searching for a more competitively prices carrier.
AVAYA IDS Win can be used with the telephone systems AVAYA Integral 3, AVAYA Integral 5, AVAYA Integral 33, AVAYA Integral 55, AVAYA Integral Enterprise, AVAYA IP Office and AVAYA Aura Communication Manager.

• Cost transparency through central capturing of all telecommunication connections:
• With or without charge pulse (instead of the charge pulse, you can use the zoning technique to analyse charges)
• Permits drilldowns e.g. by phone, fax, and data services
• Incoming, outgoing, business, private
• Caller-pays principle applied to cost centres, clients, projects, etc.
• Integrated comparison of selected providers/ carriers to cut costs
• Automatic reporting function, including a choice
• of various standard reports
• Option to compile customised reports
• Simple handling and processing by exporting data into standard accounting systems
  
  
• Personal organiser for the automatic creation of reports and queries, as well as for automatically importing master data from CSV or ASCII files
• Graphic representation of reports
• Report filter option
• Centralised analysis of remote locations of homogenous/ heterogeneous telco system pools
• Report output to printer, file or e-mail