ADD-COM headsets offer significant advantages for convenient and safe operation. Main benefits include having your hands free when talking on the phone, which means enhanced ergonomics, efficiency and mobility for the user. The ergonomic benefit plays an important role in ensuring occupational safety aspects. Especially call and contact centres place great emphasis on correct posture (protection of neck and back) at the telephone workplace, and on noise protection issues.

Notwithstanding their state-of-the-art features, ADD-COM headsets are as practical and durable as they are stylish.
The headsets come with a 270° adjustable microphone boom that permits easy flipping from one ear to another. All-day comfort is moreover enhanced by the headset’s exceptional lightness and the self-aligning, floating earpiece that rides comfortably on the ear without pressing against the user’s head.
Sound quality is natural and crisp thanks to the use of a broader bandwidth for the speaker and an innovative speaker cabinet. The sound tube minimises background noise for extra clarity by passing the user’s voice through a rubber filter to before an inner microphone case restores the sound level.

Prior to deployment, a headset may need to be adapted to the respective telephone (system telephone, computer SoftPhone or mobile phone). This requires special access adapters.

Headsets from the manufacturer ADD-COM as compatible Headsets are officially certified and recommended by AVAYA: AVAYA Letter of Compliance

A compatibility chart  for the headsets you can find: by clicking on this link 

ADD-COM Quantum Pro Voice Tube headset

In addition to its labour-saving, hands-on qualities, the ADD-COM Quantum Pro Voice Tube headset stands out due to its sleek and stylish design.

• Monoaural (single-ear) or binaural (two-ear) models available
• Exceptionally lightweight, weighing just 27.5 g in the ear-hook variant
• Hinged voice-tube microphone
• Self-aligning, floating ear-hook
• Integrated high-fidelity speaker
• Acoustic shock-limiting diode
• ADDLOCK push-button conversion gives user a convenient choice of either over-the-head or over-the-ear usage
• Robust, adjustable and quick-disconnecting Click-Stop coupling
• Adjustable clothing clip
• Designed in Australia
• Wide range of accessories

ADD-COM Quantum Pro Noise Cancelling headset

The ADD-COM Quantum Pro Noise Cancelling headset dons streamlined, stylish design, and will not look out of place even in the most sophisticated office environment.

• Monoaural (single-ear) or binaural (two-ear) models available
• Hinged noise-cancelling voice-tube microphone
• Self-aligning, floating ear-hook
• Integrated high-fidelity speaker
• Acoustic shock-limiting diode
• ADDLOCK push-button conversion gives user a convenient choice of either over-the-head or over-the-ear usage
• Robust, adjustable and quick-disconnecting Click-Stop coupling
• Adjustable clothing clip
• Designed in Australia
• Wide range of accessories

ADD-COM Performance Plus II headset

The ADD-COM Performance Plus II features a reinforced speaker cabinet, an extremely flexible microphone boom, and is made primarily out of stress- and scratch-resistant materials. Its lightweight design ensures low operator fatigue all day.

• Monoaural (single-ear) or binaural (two-ear) models available
• Super-flexible microphone boom with noise-cancelling microphone
• Adjustable headband, and microphone boom with sturdy Click-Stop plug-in coupling
• Acoustic shock-limiting diode
• Superior listening clarity and voice articulation
• Made of scratch-resistant, durable materials
• Headband without snag points where hair could get caught or entangled
• Adjustable clothing clip
• Designed in Australia
• Wide range of accessories

ADD-COM Newfonic H1 (monaural)/H2 (binaural) headset

In addition to its labour-saving, hands-on qualities by using throughout the entire day, the ADD-COM Newfonic headset stands out due to its sleek and stylish design.

• Monoaural (single-ear) or binaural (two-ear) models available
• Noise cancelling microphone, Re-inforced flexible boom arm
• Designed for intense all day use
• Clickstop adjustable headband, Robust quick disconnect
• Accoustic shock limiting diode
• Wide range of accessories